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Pro Global, a global provider of specialist insurance services, technology and consulting solutions, has strengthened its Claims division with the appointment of three senior professionals as the company continues to invest in its complex claims expertise.
The company has appointed Gary Brankin as Head of Technical Claims, Harjinder Gill as Senior Claims Technical – Complex Claims, and Teri Croman as Claims Central Services Team Leader. Pro Global said the appointments reinforce its ability to support insurers, reinsurers and brokers with specialist claims services amid growing market complexity and evolving client requirements.
Joining Pro Global from a legal background, Brankin brings more than two decades of experience handling high-value and complex insurance disputes.
His career includes over 20 years in private practice focused on asbestos-related disease claims, followed by five years as an Equity Partner at Kennedys LLP. Pro Global said he will be responsible for leading the technical development of its claims offering and maintaining high standards of delivery across a range of classes and jurisdictions.
Gill joins Pro Global with more than 15 years of experience in disease and illness litigation, including extensive work on technically challenging and complex claims. According to the company, he will provide specialist technical guidance to clients while supporting the continued enhancement of Pro Global’s complex claims proposition.
Croman brings considerable operational leadership experience gained through a variety of roles within legal services organisations. In her new position, she will lead the Claims Central Services Team, with a focus on operational effectiveness, service consistency and scalable client support.
The appointments reflect Pro Global’s ongoing commitment to strengthening its claims capabilities and investing in specialist talent to support clients throughout the claims process.
Brankin said: “Claims are becoming increasingly complex, both in terms of legal nuance and client expectations. Pro is uniquely positioned to bridge the gap between technical excellence and operational delivery, and I’m looking forward to helping shape a proposition that helps clients navigate that complexity with confidence.”
Gill commented: “The market is seeing a clear rise in large and technically demanding claims, particularly as risks evolve. What stood out to me about Pro is its ability to combine deep expertise with flexibility, and innovative technology, giving clients access to the right support exactly when they need it.”
Croman added: “Behind every successful claims outcome is a strong operational backbone. Pro’s investment in scalable technology and specialist services creates a real opportunity to streamline processes and enhance consistency, which ultimately benefits both clients and their policyholders.”
Commenting on the appointments, Michael Mackenzie, Head of Specialist Claims at Pro Global, said: “We’re delighted to welcome Gary, Harjinder and Teri to Pro Global. Together, they bring an exceptional breadth of technical, legal and operational expertise that will further strengthen our specialist claims capabilities. Their combined experience enhances our ability to deliver high-quality, client-focused solutions in a rapidly evolving market – and helps raise the bar even higher in delivering on the core promise of insurance: the fair and timely payment of valid claims.”
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📰 This article is sourced from a trusted healthcare and insurance industry publication. Armfox Healthcare shares this for informational purposes only. Always consult a licensed advisor for personalized guidance.