ABOUT US

OUR BUSINESS STRUCTURE

Building the best business structure is very important for us as a business that takes its affairs very seriously and due to this we are willing to go the extra mile to ensure that we hire the best hands that are not only highly qualified but also have the experience to ensure that we are able to attain our desired goals and objectives here at ARM FOX.

Due to this fact we are going to ensure that the employees we get understand and are aligned with our goals as a company and that our management staff will ensure that our business ethics and standard remains high at all times.

Because we would not be running a conventional BPO/IT company due to the various services that we would be offering, we will be hiring more employees than the average BPO/IT company, to handle all the various responsibilities and tasks so that all the different aspects of the company will run smoothly as one unit, with everyone knowing and understanding their responsibilities.

OUR TEAM

A talented set of management grads, business analysts, customer service reps, sales and marketing pros, graphic designers, writers and other domain specialists comprise our energetic team.

Our management team brings together considerable talent and experience in a variety of fields. Their extensive exposure to the workings of international markets helps them clearly understand the global perspectives of our customers.

OUR EXPERTISE

We provide complete outsourcing solutions through a unique 5-stage process:

  • Situation Analysis: Analyzing your requirements to identify the "outsource-able" components.

  • Trial Program: We will carry out a trial program even before the contract is signed.

  • Transition Management: We ensure flawless performance during the critical phase when your project is moved offshore.

  • Project Management: We manage both the business aspects and the execution of your project.

  • Customer Relationship Management: We make it easy for you to do business with us

STRENGTHS

We have a strong client relationship management which has allowed us to retain a high number of our clients who outsource several aspects of their business to us and allow us also boost revenue for our company. Part of our strength is the fact that we offer standardized services and deliver processes, resources and tools in an efficient and effective manner.

Our employees are highly competent and qualified and know what it takes to achieve organizational goals. We also have publicity strategies in place that will allow increase awareness for our BPO Company. The various services we offer has also given us an edge over our competitors

OPPORTUNITIES

There are several opportunities in this market and they include the fact that there are enough customer bases to be developed and cultivated. There is also an opportunity for us to gain more markets as we expand our business